At Dukes Valley, we’re committed to providing our customers with the best value for their purchases. We understand that price is important, and that’s why we offer our Price Match Promise. If you find a lower published price for a like-for-like product, we will always strive to match it!
How It Works:
If you find a competitor offering the exact same product at a lower price, simply get in touch with us. Our dedicated team will review the details, and if the product is identical, we will do our best to match that price.
Terms and Conditions:
- The price match is only available on identical products, including size, colour, and specifications.
- The competitor’s price must be a published price (e.g., from an online store, print advertisement, or in-store offer).
- The product must be in stock and available for immediate purchase at the competitor’s store.
- Price matches do not apply to clearance, auction, or marketplace sites (e.g., eBay, Amazon third-party sellers).
- If the competitor’s price includes any promotions, such as free delivery or discounts, we may take these into account in our review.
How to Request a Price Match:
Simply email us at info@dukesvalley.co.uk
with the following details:
- A link to the competitor’s website or a copy of the advertisement showing the lower price.
- The product details (make sure they match exactly).
- Any other relevant information to help us verify the offer.
Once we’ve received your request, we’ll get back to you as quickly as possible with a resolution.
Why Choose Dukes Valley:
- Quality Products: We offer a wide range of high-quality products at competitive prices.
- Exceptional Customer Service: Our team is always here to help and ensure that you have a great shopping experience.
- Price Assurance: We are dedicated to ensuring that you get the best possible deal on the market.
If you have any questions or need assistance, please don’t hesitate to contact us via email: info@dukesvalley.co.uk
We’re here to help!
Thank you for shopping with Dukes Valley!